Returns & Exchanges
At Dijon, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in unused condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Refund
Drop off your package at any authorized carrier location; once received and inspected, we will process your refund within 5-7 business days.